Privacy Policy

KavaCore LLC (“KavaCore”, “we”, “our”, or “us”) operates the website kavacore.ai and provides software-based services including business automation, AI-enabled tools, digital marketing systems, CRM implementation, custom software development, and AI-powered diagnostic experiences.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with our AI-enabled tools (including chat-based diagnostics), or contact us. By using this website or our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

a. Information You Provide Voluntarily

We may collect personal or business information that you voluntarily submit, including:

• Name
• Email address
• Phone number
• Company name
• Inquiry, project, or service-related details
• Messages or inputs submitted via chat or AI-assisted tools

b. Information Collected Through AI & Chat Interactions

When you interact with our AI-powered diagnostic tools or chat interfaces (such as printer diagnostics), we may collect:

• Chat messages and responses you submit
• General device, browser, or connection context you choose to share
• Interaction timestamps and usage patterns

This information is used solely to provide the diagnostic experience, improve system accuracy, ensure platform security, and monitor performance. We do not use chat inputs to identify individuals unless you voluntarily provide identifying information.

c. Automatically Collected Information

When you visit our website, we may automatically collect certain technical information, including:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited and interaction data
• Referring URLs

2. Cookies & Tracking Technologies

We use cookies and similar technologies to operate the website, analyze traffic, improve user experience, and understand how visitors interact with our content.

These technologies may include analytics and tag management tools such as Google Analytics and Google Tag Manager, as well as chat and customer interaction platforms. Data collected is used in aggregated or anonymized form where possible.

3. How We Use Your Information

We use collected information for purposes including:

• Providing AI-enabled tools and diagnostic experiences
• Responding to inquiries and communication requests
• Improving our software, automation, and AI systems
• Website analytics, performance monitoring, and security
• Legal, regulatory, and compliance obligations

We do not sell, rent, or trade your personal information.

4. Information Sharing & Third-Party Processors

We may share information with trusted third-party service providers who help us operate our website and services, including:

• Hosting and infrastructure providers
• Analytics and performance monitoring services
• Chat and customer interaction platforms (e.g., LiveChat or similar tools)

These providers process information only on our behalf and under contractual obligations to protect data confidentiality and security.

We may also disclose information if required to comply with applicable laws, lawful requests, or to protect the rights, safety, or property of KavaCore LLC or others.

5. Data Retention & Security

We retain information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law.

We implement reasonable technical and organizational safeguards to protect information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. International Users

KavaCore LLC operates primarily in the United States and serves users internationally. By using this website, you acknowledge that your information may be processed in jurisdictions with different data protection standards.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

8. Your Rights & Choices

Depending on your location, you may have rights to access, correct, or request deletion of your personal information. You may contact us to submit a data request or inquiry.

9. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last updated” date.

10. Contact Information

For questions about this Privacy Policy or our data practices, contact:

KavaCore LLC
Email: support@kavacorellc.com
Phone: +1-888-808-2683